Frequently asked questions (FAQ)

PURCHASING ONLINE
There are several ways to browse imaatu.com. You may explore our homepage features or visit the navigation bar found at the top of every page. Simply click on the relevant section to open a drop-down menu, and then click on the links to visit categories, such as dresses or pants. 

This website features products that will be produced on demand, in your requested size, hence we do not have a stock.

This does not apply to our sale items, which are in stock and will be delivered promptly (2-4 business days).
Please note, not all sizes are available for our sale items.

If you are looking for a specific item, you may use our search box in order to find products by article name or category.

When you have made your selection, choose your size and click on "add to shopping bag". Once you are ready to complete your purchase, visit your shopping bag at the top right-hand corner of our screen and click on "Checkout" to be led through the checkout process. 

CANCEL OR MODIFY MY ORDER
PRODUCTON & SIZES
Purchased Imaatu items in your requested size will be produced especially for you. 
All our full-lenght and knee-length items are designed to be extra long, so you can set your perfect length. 
Imaatu sizes are european standard sizes, please visit our size chart to select your size.
Production time for our ready to wear items including delivery takes 7-14 business days, depending on your location.
Production time for our evening gowns including delivery takes 14-21 business days, depending on your location.
SHIPPING AND DELIVERY
RETURNS
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